Frequently ask questions
FAQ
How do I register?
The best way to register is to sign up online. Register
How do I change or cancel my registration?
Once registered, you must make changes online.
The cancellation deadline for all courses is two weeks before the course start date. If you sign up for a class and cannot make it, please cancel your reservation online so the spot can be opened for others. We cannot take phone cancellations.
You will not receive a refund if you cancel late or do not attend class. Students with multiple no-shows/late cancellations may be removed from future class reservations.
We understand that emergencies happen, so if you have a legitimate emergency that results in a late cancellation, please email us at jl1eu@emsva.org and let us know (after canceling yourself from the course online).
Course Materials
Packets and Pre-Test Information
Course packets and pre-test information are emailed upon registration. You will also receive automated reminders for the course.Course Manual Information
If a book is included in your registration, it will be mailed to you.
Courses that include textbooks are the provider courses for ACLS, ATLS, BLS, and PALS. Recert courses do not.
Books are not included with CCEMT-P, EMT, or Paramedic Program registration and must be purchased separately. Purchase information will be provided with your course packet.
ECC Handbooks are available for course participants for a fee upon registration.
Provider Cards
ACLS, BLS, and PALS Provider Cards
It will be emailed to the registrant within ten business days of the course date. There is a $10 fee for replacement cards.
NAEMT course certificates
They are mailed within one week of course completion. There is a $10 fee for replacement cards.
Parking
Parking is not included in your registration fee.
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